Maritime
Integrated Solutions in Maritime and Marina Management
Strategic Service Area where Maritime Affairs and Tourism are Combined
Maritime and tourism are large and serious sectors in their own right, and it is known that businesses operating in this field work under great risks and difficult conditions. Developments in the field of tourism in our country in recent years have also affected the marina sector. While marinas are a part of the tourism sector, they are also a part of the maritime sector as a service offered on the sea.
A marina is a special type of business with its own products and markets, technology and methods. Marinas are important centers of attraction, attracting spending power in many areas and creating a propensity to spend for visitors.
Because, the chain of services that starts from the moment a boat contacts the marina can be expressed as maritime services, such as the safe placement of the boat in a suitable place in the marina and its protection from natural hazards during its stay, and other services (electricity, water, communication, etc.) that will be demanded by the people on board can be expressed as services within the scope of tourism.
The Social and Economic Role of Marinas: Management and Service Approaches
Marinas attract a large number of local customers with their restaurants, bars, shops and other units, and many marinas can become the social center of their surroundings.
It is possible to extend the array of facilities and services of marinas to provide all the needs of their customers according to their length of stay and to expand the marina into a small self-sufficient community with shopping, leisure and recreational facilities. At this stage, however, it would be more appropriate to consider the marina concept to include only the basic customer needs that are usually met by most marinas. In the majority of marinas, the basic customer demand is the satisfaction of the need for shelter, accommodation, maintenance and repair.
Taking into account the different characteristics of marina businesses, we can define marina management as follows. “It is the whole of the activities related to the planning, organization, coordination and supervision of activities in order to maximize profitability, to increase motivation by integrating the objectives of the employees with the objectives of the business and to create a positive image of the business in the social environment.”
Integrated Solution in Marina Management:
BILTAS Marina System
BİLTAŞ Marina Solution has been prepared in an integrated and modular structure that enables the management of business processes related to a marina with information technology support. All objects within the processes of a marina such as mooring places, boats, people and institutions etc.; rented goods and services; goods and services sold; price lists of these services can be defined in a detailed and flexible configuration.
It is an integrated solution that enables the tracking of services provided to boat owners coming to marinas, boat placements, contract information, all daily transactions made in marinas such as boat placements, contract information, and tracking the current account and invoicing transactions of customers in return for the services provided.
100% Web Based Management in Boat and Marina Services
In other words, all services that start with the reservation and continue after the boat arrives at the marina are carried out and monitored as successive processes. All accounting-finance transactions starting with the advance payment and continuing with the preparation and follow-up of invoices and collection documents are carried out and monitored in the same way.
BİLTAŞ Marina Solution is a 100% Web-based software. Its subsystems are; Front Office and Reservation, Contract, Services, Daily Boat Operations, Marine Layout Planning, Land Parking Planning, Boat Maintenance, Security, Back Office Integration.
Full Control and Flexibility in Marina Management: Advantages of BILTAS Marina Solution
- To maximize customer satisfaction,
- Improving service quality in marinas,
- To ensure that all transactions within the marina are followed up in a computerized environment,
- Making marina management easier with easy-to-use screen designs,
- To be able to show the location and condition of the boats on the marina plan visualization, to be able to change the location and position of the boats in the desired situation,
- Providing a fully parametric, integrated and modular structure,
- Currencies
- Country Definitions
- Province – District – Neighborhood – Village Definitions
- Flag Definitions
- Port Definitions
- Boat Model Definitions
- Boat Type Definitions
- Ponton Definitions
- Vault Definitions
- Credit Card Definitions
- Bank – Branch Definitions
- Service Definitions
- Contract Type Definitions
- Title Definitions
- Insurance Companies ..etc.s
- To be able to provide dynamic querying and reporting of every transaction made within the Marina at any time,
- Statistical reports (how many boats were towed between given dates, how many boats were disposed of, most services received, total revenues) can be retrieved from the system at any time,
- Being able to check the status of the marina from anywhere due to its web-based architecture,
- Provide multi-currency, multi-unit and multi-language support,
- Providing parametric data inputs (services, products, packages, fees, currency and unit conversions, calculation formulas, etc.),
- Users, groups, authorizations; define activity logs,
- To be able to integrate with different Back Office Programs.
Application Solution We Developed for This Sector
Marina Management System
Optimize service management by streamlining marina operations.
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