Privacy Policy

As Biltaş, we attach great importance to protecting the privacy of our users. This Privacy Policy has been prepared to explain the purposes for which your personal data is collected, how it is used, stored and protected. Biltaş undertakes to act in accordance with the Law No. 6698 on the Protection of Personal Data (“KVKK”) and the relevant legislation in all its transactions.

1. Collection and Processing of Personal Data

Biltaş only collects personal information from you that is necessary for us to provide and improve our services. This information may include:

• Contact Information: Name, surname, e-mail address, phone number, etc.
• Usage Information: Information on the use of services provided through our website or applications.
• Process Information: Information on sales, marketing, support and other service processes.

2. Purposes of Processing Personal Data

Your personal data is processed for the following purposes:

• Delivering, developing and improving products and services,
• Execution of customer support services,
• Fulfillment of legal obligations and cooperation with authorities,
• Providing information about marketing activities, promotions and campaigns,
• Analyzing customer satisfaction.

3. Cookies

When you visit Biltaş website, cookies are used to improve your experience. Cookies are small data files placed on your device during your site visit. You can disable or delete cookies using your browser settings; however, you may not be able to fully utilize some of the functionality of our site.

4. Storage and Security of Personal Data

Biltaş stores your personal data only for the legally required period or for the period required by the purpose of processing. Stored data is protected in accordance with current security standards and all necessary technical and administrative measures are taken against unauthorized access.

5. Sharing Personal Data with Third Parties

Your personal data may be shared with third parties on a limited basis, only within the scope of legal obligations or our commitment to our service providers. When it is necessary to transfer your data to third parties, the provisions of KVKK are complied with and data security is ensured at the highest level.

6. Your rights

Within the scope of KVKK, you have the following rights over the personal data you share with Biltaş:

• Learn whether your personal data is being processed,
• Learn the purpose of processing and whether it is used in accordance with this purpose,
• To request correction in case of incomplete or incorrect information in your personal data,
• Request deletion or destruction of your data,
• Find out who we share your data with.

7. Communication

For questions or requests regarding your personal data, you can contact us at info@biltas.com.tr or by calling +90 (232) 462 59 59. Biltaş will finalize all your requests regarding data privacy as soon as possible in accordance with the legal legislation.

This Privacy Policy covers Biltaş’s data protection principles and commitments. In case the policy is updated, information will be provided on our website.