Marina Management System
Manage All Processes of Your Marina Easily with BSOFTmarin
The Role of Marinas in Tourism and Maritime Sectors
Tourism and maritime are large and serious sectors in their own right, and it is known that businesses operating in this field work under great risks and difficult conditions. Developments in the field of tourism in our country in recent years have also affected the marina sector. While marinas are a part of the tourism sector, they are also a part of the maritime sector as a service offered on the sea.
A marina is a special type of business with its own products and markets, technology and methods. Marinas are important centers of attraction, attracting spending power in many areas and creating a propensity to spend for visitors. It is possible to extend the array of facilities and services of marinas to provide all the needs of their customers according to their length of stay and to expand the marina into a small self-sufficient community with shopping, leisure and recreational facilities. At this stage, however, it would still be more appropriate to consider the marina concept to include only the basic customer needs, most of which are usually met by marinas.
Marina Management and Needs
Taking into account the different characteristics of marina businesses, marina management is the whole of the activities related to the planning, organization, coordination and supervision of activities in order to maximize profitability, to increase motivation by integrating the objectives of the employees with the objectives of the business and to create a positive image of the business in the social environment.
In order to manage this process in marina businesses, the need for a good marina software and marina program is naturally inevitable.
BSOFTmarin Solution
BSOFTmarin Marina Management System has been prepared in an integrated and modular structure that enables the management of business processes related to a marina with the support of information technology. All objects, mooring places, boats, people and institutions etc. within the processes of a marina; rented goods and services; sold goods and services; price lists of these services can be defined in a detailed and flexible configuration.
It is a package software that enables the follow-up of the services provided to the boat owners coming to the marinas, boat placements, contract information, all of the daily transactions made in the marinas, and the current account and invoicing transactions of the customers in return for the services provided. In other words, all services starting with the reservation and continuing after the boat arrives at the marina are carried out and monitored as successive processes. All accounting-finance transactions starting with the advance purchase and continuing with the preparation and follow-up of invoices and collection documents are carried out and monitored in the same way.
BSOFTmarin's Structure and Subsystems
BSOFTmarin is a 100% web based software. Its subsystems are; Front Office and Reservation, Contract, Services, Sea – Land Layout Planning, Maintenance and Repair, Security, Mobile Operations, Boat Tracking and Fire Warning System, Back Office Integration.
BSOFTmarin is an advanced software solution that provides ease of management by digitalizing the processes used in marinas and offers an integrated and modular structure.
General Features of BSOFTmarin
- To maximize customer satisfaction,
- Improving service quality in marinas,
- To ensure that all transactions within the marina are followed up in a computerized environment,
- Making marina management easier with easy-to-use screen designs,
- To be able to show the location and condition of the boats on the marina plan visualization, to be able to change the location and position of the boats in the desired situation,
- Providing a fully parametric, integrated and modular structure,
- Currencies, Country Definitions, Province – District – District – District – Village Definitions, Flag Definitions, Port Definitions, Boat Model Definitions, Boat Type Definitions, Pontoon Definitions, Vault Definitions, Credit Card Definitions, Bank – Branch Definitions, Service Definitions, Contract Type Definitions, Title Definitions, Insurance Companies,
- To ensure that every transaction made within the Marina can be dynamically queried and reported at any time,
- Receiving statistical reports (how many boats were towed, how many boats were disposed of, most services received, total revenues) from the system at any time,
- Thanks to its web-based architecture, it is possible to check the status of the marina from anywhere,
- Provide multi-currency, multi-unit and multi-language support,
- Providing parametric data inputs (services, products, packages, fees, currency and unit conversions, calculation formulas, etc.),
- Users, groups, authorizations; define activity logs,
- To be able to integrate with different Back Office Programs.
Finance
and Accounting Management with BSOFTmarin
With BSOFTmarin marina software, you can track the income / expense movements of all your customers within the business and follow all your Finance and Accounting transactions until the invoicing process and accounting step.
BSOFTmarin marina program can integrate all in-house transactions into your commercial applications that you work with Back Office Integration and keep your Official Accounting records.
Integration with different commercial programs used in the accounting department is provided (BSOFTerp, LOGO, NETSIS, etc.).
Each current card with reservation and contract records is automatically created by the commercial program (if it does not exist).
Invoices issued in the marina office are integrated with accounting instantly or between the desired dates.
Invoices issued by the marina are automatically reflected as debt records on the current cards on the commercial application side.
According to the currency of the expenditure, the relevant expenditure is transferred to the statements of the current cards in foreign currency and local currency.
Integration and Flexible Management
If there are cash registers kept in different currencies, payments are associated and integrated with these cash registers.
The equivalent of each service performed within the port is associated with the accounting account and an accounting receipt is created.
Depending on the customer’s working status with the marina, invoices are issued as open or closed. If an open invoice is issued, the customer can make the payment later on the system. If a closed invoice is issued, payment is also made at the time of invoice issuance.
According to the user’s authorization, the integration process can be canceled as long as it is not accounted for. Later, the records of the desired date or the relevant record can be integrated again.
Each transaction made in the system is logged on the system with the date, time and user information integrated.
Documents
Modules
Sea Mooring Operations
BSOFTmarinReservation in
- To be able to record preliminary information about the boat and boat owner in order to make the reservation entry process, (Boat Information; Boat name, Boat type, Flag, Width, Length, Depth, Entry-Exit Date, Reason for coming to the marina, Port of attachment, Boat status, Agency / Current code, Identity Information; Boat owner, Authorized person, Contact Person / Agency, Invoice Information; Invoice Name, Invoice Address, Tax Number, Tax Office, Turkish ID Number),
- To be able to determine the services that the boat will receive at the entrance of the marina in advance on the reservation card,
- To be able to determine a personalized rate,
- To be able to store documents and additional information about the reservation on the system. To be able to review this information later,
- To be able to associate the boat with the Pontoon and Vault available between the desired or relevant dates according to the information given during the reservation,
- To be able to follow the insurance information of the boat on the reservation card,
- To be able to store and view the insurance documents of the boat on the tracking system,
- To be able to see in the system whether the boat for which a reservation is registered is on the black list or not.
BSOFTmarinat the Convention:
- Ability to work with as many contract types as desired (Mooring Contract, Lift (Towing – Dumping) Contract, Lease Contract, Warehouse Contract, Parking (Onshore Mooring Contract).
- To be able to define price lists in different currencies on the basis of high or low seasons on the basis of contract types.
- To be able to determine unit prices according to m2, tonnage, number of days of stay and seasons in price lists.
- To be able to prepare contract offers according to the boat information given on the desired dates by contacting the Customers on the basis of the determined price lists.
- To be able to store and print the prepared offers in different formats and send them to the customer by e-mail.
- To be able to define boat, customer information, current account definitions to be used in the contract.
- To be able to print the cover and contract form in the desired format related to the contract.
- To be able to store the created contract in different formats such as .pdf, .xls, .doc, etc. depending on the relevant contract record on the system.
- Ensuring that the necessary boat documents are entered into the system in order for the contracts to go through the approval process, warning the user in case of missing documents and not approving the contract.
- Contract Mooring is to be able to define the given state of being at sea or on land in the system.
- To be able to calculate the Land Difference Amount on the Contract according to Sea or Land Mooring status.
- To be able to calculate discount and discount rate/amount on the Contract based on authorization.
- To be able to give manual prices based on authorization.
- To be able to create and print the documents to be given to the towing team related to Towing – Dumping.
- To be able to create and print the necessary documents for the Customs of the towed boat.
- To be able to determine specific color palettes and periods for the planning of the Black Park area.
- To be able to get reservation and contract information about pontoon and vault availability according to the width, length and depth of the boat.
BSOFTmarinServices:
- Services can be defined parametrically as paid and free of charge according to needs.
- Services provided within the marina (Electricity, water, etc.) and services received from outside the marina (Master Entry, Technical service, etc.) can be tracked on the system.
- Contract types are also defined as a service in the system and the system automatically debits the customer statement when the contracts are approved.
- As expenditure items are defined as services, payment transactions are also defined as services (Cash, Credit Card, Money Order, etc.)
- In service definitions, it can be defined in which invoice group the related service will be tracked.
- VAT definitions, inclusive/exclusive information of the services can be tracked on the system as a preliminary value.
- Paid services are calculated on contract end dates and collected from the customer.
- It is ensured that individuals and institutions can enter the system with their own user until the end date of the contract and track their debts and receivables.
- You can generate letters of obligation and letters of agreement.
- Make entries and costing of additional services such as communication, cleaning, maintenance, technical service, telephone, diver, etc.
- Invoicing can be done in different languages and currencies.
- VAT definitions can be made at different rates.
- Follow-up of receivables, payments, financial transactions for the customer or the vessel.
- Not being able to delete any extre information made on the system, only being able to cancel.
BSOFTmarinDaily Boat Transactions:
With BSOFTmarin, you can easily and quickly make your daily boat operations in your business.
- To be able to create a Customer Proposal and send it to the customer as an e-mail,
- Getting a reservation,
- To be able to enter a contract,
- To be able to make boat entry, exit, relocation, sailing operations,
- To be able to prepare an offer on request,
- To be able to control ponton and vault status,
- To be able to enter services in different currencies and exchange rates on the customer statement,
- To be able to make payment transactions in different currencies and exchange rates on the customer statement,
- To be able to perform open and closed invoice transactions on the customer statement,
- To be able to design boat vault locations on the harbor site plan,
- To be able to associate the vault with the related boat during the reservation,
- To ensure that approved boats are automatically displayed in the relevant vault on the site plan,
- To be able to access the vault and boat status, contract and reservation information on the vault with the right click operation on the Site Plan,
- To be able to view daily vault and pontoon status as full/empty,
- To be able to make daily, weekly, monthly reporting,
- To be able to print Cumulative Report between the given dates,
- To be able to follow the boats whose contract or insurance has expired on the system,
- To be able to move the boats,
- Finding a place for daily, short-term, long-term boats coming to the marina in the desired criteria (placement optimization), reservation and contract operations,
- To be able to temporarily replace boats with day boats,
- To be able to make the exit operations of the boats,
- Status of boats in harbor or land area,
- Land parking lot planning,
- The date, time and user information of each operation performed on the system is logged on the system.
Land Parking Operations
BSOFTmarin helps you to plan your vault mooring areas on the sea side and land parking areas on the land side to get maximum efficiency.
- You can track the occupancy status of your vault information.
- You can follow boat and customer reservation, contract and voyage information connected to the vaults.
- You can monitor the blockage and reserve status of vaults.
- You can see the visual occupancy of your marina on the bird’s eye view marina sketch.
- You can perform operations related to boat placement on the sketch.
- You can make your land planning according to the actual width * length information of the boats.
- You can get your occupied and remaining free space information in m2.
- You can color the boats according to the contract end dates of the boats in the land area and follow the launching of the boats according to the system date in the land area visual.
- The boats are positioned on the screen according to the real site plan with drag and drop and 360 degree rotation feature on the Land Park area visualization.
- Black Park area planning is made according to the Black Park area surface area and actual boat dimensions.
- The position information on land is tracked through the system.
- On the visual sea sketch, the vault mooring, relocation, sending to voyage and returning from voyage operations of the boats are performed.
- It is ensured that the location information of the boat at sea and the information on which tonnage it is tied to is tracked through the system.
Mobile Transactions
BSOFTmarin Marina Management System provides faster data entry and flow of the operations performed by the mooring and towing team in your business using mobile devices. It is also an up-to-date marina management software that allows the management team to receive marina management reports via mobile devices that can be accessed at any time.
- It is ensured that the mooring team enters the information of the new boat arriving at the marina using the Bluetooth device infrastructure.
- The mooring team directs the boat to the available tonnage through the system.
- Ensures that the boat mooring position is communicated to the mooring team.
- It is ensured that the boat is sent to the voyage and the information about the return of the boat from the voyage is entered into the system.
- It is ensured that the location information of the boat to be towed by the towing team and the technical information of the boat are transmitted to the boat towing operator.
- It is ensured that the location information of the boat to be thrown into the sea is transmitted to the towing operator.
- Monitoring of the launching or hauling operations of the towing operator is ensured.
- The management team is enabled to report on mobile devices.
Yacht Maintenance/Repair Operations
BSOFTmarin marina program helps you to follow the service process that comes to your business for maintenance and starts with the landing process in the most detailed way.
- Subcontractor company, material basic information can be tracked,
- You can set the definitions and amounts of services,
- You can create Work orders for boats,
- You can make detailed job tracking,
- You can track the quantities and amounts of materials used,
- You can determine subcontractor progress payments,
- You can track service with visual information support,
- You can follow the Periodic Maintenance of the boats through the system,
- You can open automatic work orders for periodic maintenance,
- You can get monthly, quarterly, semi-annual, annual boat/engine maintenance lists of periodic maintenance,
- You can follow the Spare Parts, Materials, Personnel and time information used,
- You can follow Safety Alerts,
- You can use the Alert/Alarm notification system.
Pedestal Integration Processes
BSOFTmarin Marina Management System has the infrastructure to provide integration with the Pedestal application you are using in your business.
- If the pedestal infrastructure is online, the desired information can be accessed by accessing the data on the pedestal and integration with the customer statement is provided.
- If the pedestal infrastructure is a system that works in itself in the form of offline card reading, the integration process is provided with the card system read on the pedestals. The loading operations to the cards are realized with BSOFTmarin mar ina software and integration with the customer statement is provided.
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